EMEA Digital Production Manager

  • Company: Sté Louis Vuitton Services
  • Country/Region: Belgium
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 5 years
  • Reference No.: LVM09786
  • Date of publication: 2019.11.12

Position

As a EMEA Digital Production Manager based in Brussels, you will report to the Head of e-Retail based in Paris. You will ensure smooth and timely publication of all content on all EMEA Louis Vuitton online platforms and suggest and prioritise optimization of the user journey. You should be able to manage team of webmasters and will be monitor and report website performance.

PRODUCTION

  • Publish articles, animations, product pages on the 9 EMEA versions of louisvuitton.com as well as the LV App and the Careers website
  • Supervise content translations with the diffrerent digital country managers
  • Modify key commercial messages in collaboration with the central teams and the digital country managers to improve user experience and increase conversion

OPTIMISATION, PERFORMANCE AND ANALYTICS

  • Analyse website performance
  • Collaborate with the technical teams regarding the stability of the websites, raise any technical challenges and follow-up resolution
  • Idenitfy main KPIs and create dashboard to analyse key drivers of traffic, conversion & client satisfaction
  • Manage SEO at zone level: KPI dashboard, identification of the key themes to work on and areas, on-board countries and propose actions.
  • Suggest ideas of A/B tests and personalisation experiences in collaboration with the dedicated experts and the central teams.

PROJECTS

  • Propose User Stories to develop publication tools and website front further in collaboration with the LV.com squad and countries
  • Follow up defects, bugs and other technical improvements of your websites that are delivered during the release by technical teams.

TEAM MANAGEMENT

  • Manage team of 6 webmasters some internal and some contractors
  • Allocate tasks amongst team members - Evaluate workload and adapt staffing level
  • Manage contractors

Profile

BASIC QUALIFICATIONS 

  • 7 years of experience and relevant qualitfications in web integration, webmastering or digital production
  • Hands-on
  • Able to work in a fast-paced demanding and changing environment
  • Strong and effective interpersonal communication skills essential
  • Good analytical skills
  • Experienced in managing a team
  • Able to work with autonomy
  • Pro-active and problem-solving attitude
  • Client centric, experience in Retail or/and in the Luxury sector is a plus

TECHNICAL SKILLS

  • Experience with webmastering tools such as Adobe Experience Manager (AEM) or BCC.
  • Good understanding of UX.
  • Knowledge of Endeca and ATG is a plus

LANGUAGES:

  • Fluent English spoken and written
  • Working knowledge of French language would be an advantage

TRAVELS

  • Quarterly visits to Paris

Additional information

By joining Louis Vuitton, you will receive a generous benefits package, including but not limited to supplementary Hospitalisation + Outpatient medical insurance (including dental) , pension plan, employee referral bonus program, lunch vouchers, and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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