Events Manager EMEA

  • Company: Sté Louis Vuitton Services
  • Location: France
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 10 years
  • Reference No.: LVM09096
  • Date of publication: 2019.07.28

Position

As member of EMEA Client Development Department, in collaboration with the EMEA Head of Clients Relations & Central teams, you will define the event strategy for the zone, fine-tune and optimize existing client events concepts and support their implementations at Country level, keeping a strong focus on the Store priority, Market strategy and global ROI.

In-Store actions and Events' concepts & coordination - EMEA level
- Adapt Events concepts coming from Central and tailor it to local needs & realities
- Feed Countries with content to ensure that every Action tells a Story to Clients and has positive ROI
- Challenge the status-quo by defining relevant Targets for every In-Store actions and Events, and by developing new exciting cross-categories events concepts
- Ensure Country implementation by creating and cascading precise guidelines to deliver exceptional experiences, matching Clients' interests and developing their loyalty to the brand
- Animate Event community by sharing Zone Calendar, Results, Best Practices & Suppliers book
- Coordinate and oversee Logistics for every event (i.e. invitations' orders, music, suppliers...)
- Lead production & logistics of Regional Events such as EMEA High-Jewelry or Savoir-Faire Events
- Contribute to "high-end" business growth in all EMEA markets by creating bespoke exceptional events in key markets, by collaborating with local Client Development - Events teams.

In-Store actions and Events' concepts implementation - France & Monaco level
- Participate to the definition of each Store Annual Clienteling Actions Plan (21 stores) by animating a team of France Event Project Manager, intern & apprentice
- Ensure the development & implementation of each Clients Event & Animation in collaboration with Stores Managers & Clienteling Correspondents and with assistance of Events Coordinator and Apprentices and/or Interns: define the Event Format & ambitious Commercial & ROI Target, follow-up Production (installation / dismantling) with support of Merchandising, Retail & Security teams, ensure the respect of Budget and systematic qualitative Feedback of each event
- Challenge in-store formats, promote new ideas & develop new collaborations to recruit clients
- High diversity of events: from Commercial In-stores Actions to exclusive Clients Dinners, Opening of New Stores or Pop-up/pop-in Clients Animations.

Global Event Activity - Reporting & Analytics
- Ensure positive ROI on every Commercial Actions & accurate Qualitative Results analytics
- Monitor and analyse Budget & Investments per country and per client segment


Profile

- Highly motivated & strong personal interest for luxury & consumer goods environment,
- Excellent organisational skills & ability to deal with high level of pressure
- Strong interpersonal skills and ability to work in a very fast-paced environment and federate all departments / countries
- Creative, sophisticated & service-orientated personally with a strong commercial mind-set
- Strong managerial skills (team of 4 persons)
- Fluent English, another European language will be well-appreciated

Required professional experience
- Graduated from Business School or BA requested
- Minimum 15 years of working experience, in luxury retail and/or from high end hospitality/hotel management and/or in event management with a demonstrative track record in a similar role
- Strong knowledge and a genuine appreciation and interest in luxury clients and products

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Fashion & Leather Goods

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