Fine Jewelry & Timepiece Manager, NY 57th Street

  • Company: Christian Dior Inc.
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: CDC02568
  • Date of publication: 2019.04.30

Position

JOB PURPOSE

The Fine Jewelry & Timepiece Manager is responsible for all aspects of the Flagship Fine Jewelry & Timepiece business including: sales generation, operations and team and client development.


Profile

TASKS AND RESPONSIBILITIES

  • Responsible for achievement of annual category sales goals
  • Develop Sales Associates to meet and exceed expectations around client development and individual sales goals
  • Ensure that all Clients experience outstanding service at all times
  • Conduct regular touchbases to review performance, operations, and employee relations issues, and to develop Fine Jewelry &Timepiece business strategy
  • Organize and coordinate events with Corporate Office to recruit and develop Fine Jewelry and Timepiece Clients for the Boutique and maximize sales
  • Develop product knowledge in coordination with Merchants and Training Team
  • Report on product sell though and client feedback to make recommendations to the Merchandising Team
  • Manage all operational processes in partnership with the Associate Manager, Operations - Fine Jewelry & Timepieces, such as Shipping & Receiving, Inventory and Aftersales to minimize stock loss and maximize customer service
  • Adhere to and oversee compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the Boutique.
  • Problem sole and develop strategies that support the Boutique's service, efficiency, and productivity

 

REQUIREMENTS

  • 5 +Years of luxury boutique management experience
  • Strong understanding of Luxury Fashion Industry and Luxury Clientele
  • GIA Certification preferred
  • Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
  • Effectively delegate tasks and follow-up with sales and operations team
  • Adjust priorities and manage time wisely in a fast-paced environment
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
  • Strong interpersonal, communication, organization and follow-through skills
  • Work a full-time schedule including nights, weekends, and holidays
  • Travel as needed
  • Operate all equipment necessary to perform the job
  • Ability to understand and apply all company policies and procedures
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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