Floor Cashier

  • Company: DFS Italia S.r.L. (Italy)
  • Location: Italy
  • Business group: Selective retailing
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: DFS00288
  • Date of publication: 2018.11.06

Position

Cashiers play an important role in the sales floor as they are on the front line and the direct link between our customers and products. They deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering cashiering accuracies in order to achieve sales and productivity targets. 

 

Cashiering/Selling
-Complete customer transactions in a professional, timely manner and with highest level of respect
-Ensure accuracy in the collection of monies in various currencies or modes of payment
Conduct daily cash balancing and cash drops
-Achieve monthly allocated cashiering targets
Update conversion rates on the display board when necessary
-Take part in spot checks as and when requested
Customer Experience
-Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
-Apply the principles of Apprentice so as to achieve superior customer service
-Respond to customer queries and complaints in a polite and courteous manner.
-Floor and Product Presentation
-Demonstrate product features and special product information.
-Ensure floor presentation meets or exceeds brand and DFS requirements.
-Maintain stock levels of all merchandise in the department.
-Be familiar with store layout and direct customers to merchandise, services and facilities as appropriate.
-Assist the Management team in the coordination and execution of all team merchandising activities, including inventory management, presentation quantities, promotional activities and merchandise stock flow.
-Plan, participate and help monitor physical inventories which includes inventory preparation of security plastic bags, audit and receipt rolls, manual invoices
-Maintain light housekeeping. Ensure retail areas and store rooms are neat, clean, hazard free and dust-free.
-Attend meetings, trainings & store briefings when required, to gain greater knowledge of the business and products.


Profile

  • Secondary School certificate, diploma or equivalent, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
  • cashiering/sales experience in a retail environment is very appreciated
  • Fluent English and a third language is a plus
  • Proficient with handling a POS register machine.
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Selective retailing

Because each customer is unique, the Group's Selective Retailing labels offer every single one the shopping experience.

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