Full Time Client Advisor (M/F) - Basel

  • Company: Louis Vuitton Switzerland
  • Location: Switzerland
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM06097
  • Date of publication: 2018.10.23

Position

As a Full Time Client Advisor you will be part of the Basel retail team and you will be working on the following missions:
Duties & Responsibilities:

-Welcome every Client and provide the best Client experience

-Advise Clients across the brand and all product categories

-Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster the Brand loyalty

-Perform as a team-player, participate in all activities contributing to the overall objectives of the store

-Learn and master Brand and product knowledge

-Respect Louis Vuitton Brand standards in terms of grooming and behavior

-Follow the company's policies and procedures


Profile

Key requirements and competencies:

 

-Genuine passion for luxury and an interest in the retail and fashion industry

-Excellent team building and communication skills

-Strong organizational skills

-Curiosity, empathy, agility, commercial mindset

-Responsibility and ownership 

-Integrity and trust 

-Fluent German, Swiss German and English / another language would be a plus 

-Educated to a degree level

-Previous work experience in Retail or any other client service role

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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