Full Time Manager - Heathrow

  • Company: Louis Vuitton UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LVM06349
  • Date of publication: 2018.06.26

Position

The Louis Vuitton Heathrow stores remain particularly true to the spirit of Louis Vuitton, servicing those with a love for travel and drawing clients from all over the globe. 

We are currently looking for an experienced Manager to join our team in Heathrow.  


Profile

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you a in-depth insight into the luxury retail industry. In addition to this you will receive a generous benefits package, unparalleled career development opportunities to work both locally & globally, in addition to learning from the very best talent within the industry.

"Make your career a beautiful journey" with Louis Vuitton


ESSENTIAL DUTIES & RESPONSIBILITIES

Team Management and Development:

Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans

Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager

Set individual and team goals; proactively assess and manage performance against expectations

Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers

Client and Business Development:

Support the team in building long term Client relationship, leveraging the different clienteling tools

Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations

Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)

Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team

Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation

Selling and Floor Management:

Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase

Build and develop own Client portfolio

Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved

 


Additional information

Successful candidates will be required to work Heathrow Airport store operating hours. Shifts can begin as early as 5:00am, and can end as late as 10:30pm.

Candidates are advised to research transportation options for the Heathrow terminals for any potential shift patterns before applying.

Full-time employees also work 4 days and have 3 days off during each working week.

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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