Greeter - King of Prussia

  • Company: Louis Vuitton North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: LVM06602
  • Date of publication: 2018.08.06

Position

Louis Vuitton is seeking curious and passionate Greeter to join their King of Prussia location. 

This is an opportunity for those who see themselves as more than a Sales Associate but as a true personal ‘advisor'- someone who is motivated to continuously improve personal performance, has a willingness to learn and works well in a team setting.

As we value forward thinking individuals, we welcome someone who is eager to contribute their creativity and skill set to continue to the success and strong heritage of the brand.


Profile

  • Member of the Client Experience team reporting to the Retail Performance Director
  • Greet each Client with the highest degree of courtesy and professionalism
  • Assess each Client's needs, and direct Clients to the appropriate department or Universe
  • Act as Maison Host, upholding the Louis Vuitton Service Commitment. If necessary, accompany the Client to their desired
  • Department ability to provide clients with a virtual or physical store tour in order to familiarize them with our Maison
  • Advise Clients of the various resources and services available to them at the Maison
  • Possess a thorough understanding of all products and services at the Maison and convey this information to Clients in a professional,
  • enthusiastic, and personal manner
  • Volunteer, and offer Clients beverage services and/ or other client amenities
  • Cheerfully thank Clients when departing the Maison, express gratitude thank them for their visit, and convey a desire to see them
  • again
  • Maintain daily calendar of client appointments and on-going events in-store
  • Partner with Client Experience team and collaborate with the store team at large to create a seamless client experience
  • Respect Louis Vuitton Brand standards in terms of grooming and behavior
  • Follow the company's policies and procedures

Additional information

A minimum of 2+ years' experience as a Greeter for a luxury retail establishment and/or Hospitality Management
>  Excellent verbal communication skills
>  Additional language skills
>  Experience working in a fast paced luxury retail/hospitality environment
>  Excellent interpersonal skills, with the ability to convey a welcoming and enriching memorable experience
>  Uphold the Vuitton image and have the ability to understand differences in Client's expectations, and have the ability to
adapt to their needs and priorities
>  Basic computer skills (tablets, PC)
>  Associates or bachelor's degree preferred; High School diploma or equivalent required
>  Self-starter
>  Dependable, punctual, flexible
>  Be a team player with a pro-active attitude
>  Be flexible with schedule

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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