Human Resources Manager, Client Services Center

  • Company: Christian Dior Inc.
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Human Resources
  • Experience required: Minimum 5 years
  • Reference No.: CDC04041
  • Date of publication: 2021.01.06

Position

JOB PURPOSE:

Based in our Client Services Center in Jersey City, NJ, the Human Resources Manager performs a wide variety of duties throughout the employee lifecycle ensuring that all is handled confidentiality with tact and maturity. This individual should have strong interpersonal skills coupled with strong initiative, independent judgement and possess strong analytical and organizational skills.  This role will work closely with the Senior Director, Client Services Center and Corporate Partners


Profile

TASKS AND RESPONSIBILITIES:

GENERALIST ADMINISTRATION:

  • Implement Human Resources policies regarding administration, benefits, compensation, etc.
  • Review processes and policies and make proposals for improvement as necessary
  • Manage employee relations cases in partnership with legal department
  • Monitor, approve, and control the payroll processing for all entities
  • Streamline processes for efficiency ensure accurate results

TALENT ACQUISITION:

  • Handle all of the Full life-cycle recruitment for Client Services Center roles
  • Continually identify, interview and pipeline strong talent to join the Client Services Center
  • Ensure a qualitative recruitment validation process
  • Schedule and conduct virtual or in person interviews, coordinate additional interview schedules, conduct reference check, extension of offers and follow-up to candidates
  • Ensure background checks are complete

Compensation & Benefits:

  • Monitor compliance with all federal and state wage and hour regulations and make recommendations to meet the requirements
  • Conduct market and trend analysis through salary survey input and market research on an annual and ad hoc basis
  • Manage ICR process for Client Services Center
  • Partner with HR controller in the staff cost budget planning
  • Assist in implementing and administering benefit programs, including medical, dental, disability, life insurance, employee assistance, retirement and other plans in partnership with LVMH
  • Prepare communications to employees about benefit programs, procedures, changes, and government-mandated disclosures
  • Partner with EVP Business Development in implementing any and all incentive programs

Skills and Competencies:

  • Ability to prioritize and multi-task in a highly complex work environment
  • Ability to take initiative and work independently at times
  • Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information
  • Ability to organize and keep track of important documents
  • Ability to deliver information in a clear, concise manner
  • Ability to communicate effectively by phone and in person

REQUIREMENTS:

  • At least 5 years of relevant experience
  • Bachelor's Degree preferred
  • Strong knowledge of US labor laws, compensation, benefits and payroll
  • Occasional travel may be required
  • Excellent written and verbal communication skills
  • Strong planning, organizational, and analytical skills
  • Excel, PowerPoint and Microsoft Word

 

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