In-store Trainer

  • Company: Christian Dior Far East Ltd.
  • Country / Region : Hong Kong
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: CDC04405
  • Date of publication: 2021.03.25


In-store Trainer


Job Description

  • Follow Boutique's priorities, define monthly coaching actions and conduct regular field coaching and in-store training
  • Identify the strength, weakness and training needs of each staff
  • Spend most of the time on the floor and act as a role model on the selling and other service techniques
  • Support the staff with consistent qualitative feedback & evaluation for the performance improvement
  • Implement the trainings delivered by local Training Team and ensure they fit for the specific needs of each Boutique and in line with training objectives
  • Monitor the training results and develop action plans tailor made to individual staff
  • Support In-store Client Development Manager to provide necessary client development trainings for achieving the target result of Boutique events
  • Ensure the proper implementation of New Joiner Integration Program and follow up with the selected mentors and buddies on the progress
  • Manage the training calendar and update training reports regularly


  •         Diploma or above in any disciplines
  •         Minimum 3 years' experience in luxury retail with good track record
  •         Proficient in Microsoft Outlook, Word and Excel
  •         Good command of written and spoken Chinese and English
  •         Excellent facilitation and presentation skills
  •         Detail-mined and well-organized
  •         Able to work under pressure and tight deadline

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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