Information System & Technology Executive

  • Company: SSC P&C Singapore
  • Location: Singapore
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 2 years
  • Reference No.: SSCPC00591
  • Date of publication: 2019.06.13

Position

MAIN RESPONSIBILITIES

  • Extend strong on-the-ground operational support to end users in the office (80%) and retail stores (20%)
  • Maintain an accurate local IT inventory of computers, tablets, mobiles and ensure junior staffs follow the processes to maintain the accuracy of the inventory
  • Execute IT projects & policies implemented by Assistant IS&T Manager
  • Provide fundamental basic network support (Cabling/Switch/Connectivity)
  • Perform IT setup for new offices and retail counters on Hardware/Software/Network
  • Act as an independent support function for first level troubleshooting to all LVMH F&C premises in Singapore on Point-of-Sales (POS) and Customer Relationship Management (CRM) system
  • Maintain IT hardware & software inventory list which includes distribution process
  • Perform stock take for IT assets
  • Ensure good documentation of IS&T policy and processes
  • Source for quotations whenever necessary
  • Orientate users on Microsoft Office suite
  • Support in other duties/projects as assigned
  • 10-20% local travelling to different offices, department stores and boutiques
  • To alternate between Ngee Ann City and Tai Seng offices

Profile

Key competencies

  • Able to work independently and is a team player
  • Possess good knowledge on first level troubleshooting skills and ability to support end user remotely
  • Customer service orientated

Technical skills

  • Knowledge in Microsoft Windows and Windows Server OS support and administration
  • Knowledge in Microsoft Office Suite, especially in Excel and Access
  • Knowledge in networking
  • Knowledge in scripting languages like batch and Windows Powershell an advantage

Experience

  • Minimum 2 years and more of experience in server and workstation support in Microsoft environment and supporting end users located at multiple location
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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

Discover the business group