Information Systems & Technology Manager

  • Company: Louis Vuitton North America
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LVM11907
  • Date of publication: 2021.02.01


Do you have ambition to work in the luxury sector? We encourage you to discover a new opportunity as the Information Systems & Technology Manager. This opportunity will report to the Client Service Center Director at Louis Vuitton N. Americas Multicultural contact center based out of Irving, TX! The IS&T manager will be responsible for all aspects of the Information Technology infrastructure.


As the IS&T Manager you be responsible for the overall support of the Client Service Center operations and act as the main IT key point of contact. Responsibilities include strategic planning, defining project designs and methodology, producing executive status reports, overseeing issue and risk management, managing overall schedule and inter-dependencies, conducting after action analysis, and setting consistent standards and processes. This is a highly visible role leading major global (American, Europe and Asia) projects in coordination with the LV Solutions, Infrastructure and Central (Headquarters in Europe) teams.


Additional information

The ideal candidate we seek is preferred to have 3-5 years of proven progression throughout the IS&T industry and a B.A. in Computer Science or related field. Strong project management experience and 2-3 years Salesforce, ATG, ATG ecosystems and Cisco telephony platforms. Overall exuding a vast knowledge in solution architecture, business analysis and strong analytical skills will contribute to incorporating user experience and best practices for future enhancements within the Client Service Service center.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive a generous benefits package, unparalleled career development opportunities, both locally & globally, in addition to learning from the very best talent within the industry.

Louis Vuitton is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.


Fashion & Leather Goods

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