IT Director

  • Company: Christian Dior Inc.
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 5 years
  • Reference No.: CDC01594
  • Date of publication: 2018.02.13


Department: IT within the Finance Department

  • Direct Report : CFO of North America
  • Dotted line reporting to the global CIO of Dior
  • Mission: Build a strong IS&T organization for Dior covering US and Canada


  • 40 Stores over USA & Canada
  • 533 Overall users
  • 250 Computers
  • 329 Mailboxes
  • 130 iPhones users


Job Description

-     Part of the Global Dior IT Strategy, in relation with the Dior CIO, implement and pilot IT Solutions for the North America Zone,

-     Define and manage the roadmap for all NA projects: store opening, infrastructure projects, applications projects ensuring the alignment of local and central teams objectives,

-     Able to lead transformation of the NA IS&T organization to improve service quality and build an organization able to support end-users, stores and successfully manage Digital, POS and ERP projects.

  • Define the scope of in-house vs externalized services
  • Build and manage the team (2HC)

-     Control the IT cost center against budget, control and validate vendor's invoices, review vendors selection and renegotiate, as needed, scope of services.

-     Set-up KPI to monitor the level of services for Stores and HQ: follow service desk activities and challenge them, define action plan to improve the service.

-     Represent DIOR Couture at all LVMH IS&T meetings for the region.

Skills and competencies

  • Strong appetite to quickly master the complex IS&T landscape:
  • Upstream systems (Headquarter Central System) (SAP, M3),
  • Downstream systems (Accounting Software (AX), POS (Raymark) and Reporting (Cognos, Anaplan)),

-     Able to work closely and develop strong communication with all departments (architects and store planning, retail performance, Finance & Accounting, Wholesale, Marketing and Communication).

-     Fast-paced, flexible contributor, adept at staying on-task and on-time despite shifting priorities and tight deadlines,

-     Ability to translate business requirements into IT solutions,

-     Combine creativity & problem-solving skills with a high attention of detail,

  • Skilled at customizing documentation to communicate complex technical information to all levels of end-users
  • Frequent travels

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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