IT Support Manager (W/M/D)

  • Company: Louis Vuitton Germany
  • Location: Germany
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 2 years
  • Reference No.: LVM09151
  • Date of publication: 2019.08.06

Position

Responsibilities

  • Coordination of EMEA Zone projects and initiatives: implementation of new applications (testing/ pilot/roll out), store projects and IS & T project
  • Monitoring daily activities of head office and stores on applications, including fiscal/ detax/ payment area
  • Ensuring that LV Europe/ central IS & T standards are successfully applied and followed
  • Providing Support & Operation in order to leverage synergies between sites to optimize deployment, support, allowing budget optimization
  • Participation in local on-site support operations as needed
  • Being a capable ("advanced user" on main business applications) link between Central application support organization and users
  • Following up all application issues identified by users
  • Monitoring expenses and proposing actions according to IS budget
  • Managing contracts and relationships with external suppliers
  • Coordinating cooperation with external suppliers

Profile

Requirements

  • Relevant experience and qualification in the area of IS &T
  • Ability to work in a fast- paced demanding environment
  • Good Notion of Network & Telecom: WAN MPLS, LAN/WLAN/IPT Cisco, Windows client, Smartphones and Tablets
  • Analytical and problem solving skills
  • Focused on objectives, user satisfaction and mid-long term results
  • Leadership and autonomy with good reporting skills
  • Advanced MS- Office skills
  • Good knowledge of the German, English and French language would be an advantage

Additional information

We offer an interesting position in an international and dynamic atmosphere, nice colleagues and challenging tasks as well as attractive social benefits. In addition, you will receive comprehensive trainings. Annual employee appraisals provide feedback and show you personal and professional perspectives within the LVMH Group. Continuing education and further education round off our attractive offer.

If you identify yourself with this description, we look forward to receiving your online application. Please note that we only consider online applications.

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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