An exceptional opportunity has arisen within Louis Vuitton for a high calibre and client focused Team Manager. This role will be based in our prestigious store in the Diamond Walk, an exclusive section of the Sandton City shopping centre, based in Johannesburg, South Africa.
As a Team Manager, you will be an ambassador of the Louis Vuitton Brand and a business driver and people motivator in store. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.
You will have the unique ability to spot, recruit, and develop high potential and high net worth clients and entice them into Louis Vuitton product offerings with your exceptional story telling abilities, and unparalleled knowledge.
You will take ownership to lead and coach your team, and inspire the wider Johannesburg store team to ensure that they deliver the highest level of client experience. Additionally, you will be responsible for providing the Store Director & Merchandising Director with product and industry expertise in relation to product sensitivity and client needs, and therefore be responsible for developing and implementing strategies to maximize product performance by leveraging visual merchandising, clienteling, training, and team animations. Your high emotional intelligence and relationship building skills will be leveraged to cultivate business relationships.
To be successful in this role, you must have a thorough understanding of the luxury retail market, gained through extensive experience working in the industry. You will be a creative business drive, and inspirational leader, who has consistently developed top talent within your team and knows how to get the best out of your people. You will be a champion of clienteling - requiting new, and developing existing - clients within the brand, proactively capitalising on all possible opportunities to grow your business.