Logistics & CCT Supervisor

  • Company: TAG Heuer Australia
  • Country/Region: Australia
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Supply Chain
  • Experience required: Minimum 2 years
  • Reference No.: TAGH00540
  • Date of publication: 2019.08.28

Position

You main mission is to deliver operational efficiency and satisfactory customer service through effective communication, problem solving and team management.

Logistics

  • Ensure the reception, storage and shipping of our goods are performed efficiently on a daily basis
  • Monitor the orders and shipments so as to control the on-time delivery
  • Ensure customs clearance are smooth without delays
  • Setting and reviewing KPIs with key suppliers and ensure cost efficiency in Logistics 

Customer Care

  • Ensure a satisfactory customer service level including order & return processing, answering enquiries, help with complains, and following up
  • Monitor CITES cycle to ensure CITES availability upon shipment

Compliance and Internal Control

  • Organize with the team to maintain and update the procedure guides
  • Ensure no inventory variances occur. If there are any such variances, to ensure they are properly explained and documented

 


Profile

  • University graduate or above with 5 years of experience in supply chain and/or operations
  • Experience in people management
  • Experience in luxury goods industry is a plus
  • Proficiency in MS Word, Excel & Powerpoint.  Knowledge in SAP is a plus
  • Customer focus and drive for results
  • Methodical, good process management
  • Attention to detail
  • Integrity & trust
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Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

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