Louis Vuitton are looking to recruit a motivated and daring Team Manager to be based in one of our stunning London stores.
As a Team Manager, you will be an ambassador of the brand. You will go above and beyond at all times and will constantly ensure that the highest level of client experience is being delivered. You will be responsible for developing and coaching your team, ensuring they are being the best they can be. You will work collaboratively with the other members of the management team, ensuring your store is always striving for greatness.
You will embody the 4 Louis Vuitton values; curiosity, empathy, commercial mindset, agility. On a day to day you will ensure the store runs smoothly, this will include front of house and back of house duties.
You must of course have an unstoppable love for fashion. Story telling is essential, we love to talk about the history of Louis Vuitton to our clients - what a great history it is!
Team Management and Development:
Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes; empathy, agility, commercial mindset and curiosity.
Support your team with consistent coaching, deliver on the spot training and identify their development and training
Assist the Store Manager with recruitment of new team members, assessing what the team needs are and sourcing the right profiles
Set individual and team goals; proactively assess and manage performance against expectations
Client and Business Development:
Support the team in building long term Client relationships, leveraging the different clienteling tools that the brand has in place
Establish a Client-centric mindset in store to ensure the highest level of Client experience
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
Selling and Floor Management:
Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
Build and develop your own Client portfolio, setting an example to the members of your team
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved