Manager In Training - Mandarin Speaker

  • Company: Louis Vuitton UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LVM07893
  • Date of publication: 2019.02.11

Position

As Manager in Training, you will be an ambassador of the brand. Following the MIT program, you will evolve in the store and take over growing responsibilities. You will build client relationships, proactively foster the achievement of sales goal and deliver the highest level of Client experience. You will represent the Brand values and demonstrate the Louis Vuitton attitudes towards clients and team.

 


 


Profile

As part of the MIT program, your missions will evolve according to the phases of the program. The phases and objectives may vary according to the store which you work in.

 Selling and Floor Management

Drive and achieve individual and team objectives and be accountable for sales results

Welcome every Client and provide the best Client Experience

Advise Clients across the Brand and all product categories

Act as a role model demonstrating sales leadership, foster cross-selling and Client repurchase

Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support

Proactively support the Team Managers to establish a Client-centric mind-set within the team

Engage with Clients to develop long-term relationships, leveraging clienteling tools

Assist Management in daily operations

Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed

In phase 3, Team Management and Development

Manage and motivate the team to drive business

Create a positive and harmonious work environment, foster cooperation within the team and between managers

Identify, recruit and develop talents in collaboration with the Store Manager

Set individual and team goals; proactively assess and manage performance and expectations

Depending on the phase of the program, additional responsibilities could include projects concerning stock and store operations, visual merchandising, after-sales, clienteling,

 

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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