Mobile Client Advisor

  • Company: Louis Vuitton UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM05490
  • Date of publication: 2018.02.08


We have the perfect opportunity for a Mobile Client Advisor that enjoys sharing their knowledge and passion for the brand with teams across the UK.  This is a role for someone that thrives on challenges and has a thirst for learning the business and client needs of all the UK stores.

As a Mobile Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be mobile across mainly London stores on a needs basis.

The MCA will report into RPM Manager who will be responsible for placing them in stores and for setting their objectives and KPI's and developing them.  Whilst it is expected that all travel will be in London, some national travel may be required too. 

Louis Vuitton is one the world's leading luxury brand for career progression and development. Together with our stunning designs and forward thinking development progression this is where you will grow your retail career to heights you never imagined.

If you have a passion for Louis Vuitton and would love to work for one of the world's most luxurious brands then this is the job for you.



Due to the mobility required, you must be able to settle into new teams quickly, be self-motivated, flexible and show an ability to handle ambiguity.

Be an Exceptional Client Advisor, and a Role Model for the Team

Achieve individual and team objectives, be accountable for sales results and support the team in their sales
Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories
Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
Develop the highest standards of Brand and product knowledge
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Respect Louis Vuitton Brand standards in terms of grooming and behavior

Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

Assist Management in daily operations: floor management, stock operations, and opening / closing duties
Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers
Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed

Depending on specific store needs, additional responsibilities could include:

Stock and store operations, visual merchandising, after-sales

Optional: Champion a Product Category

Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities...)
Expected attitudes and skills:  Curiosity, Empathy, Agility & Commercial Mindset
                                                  Passion for the brand, Professional attitude, Interpersonal skills, Leader & Ownership

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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