OPERATIONS AND PERFORMANCE MANAGER MONTAIGNE

  • Company: Celine Europe
  • Location: France
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Sales
  • Experience required: Minimum 2 years
  • Reference No.: CELI01613
  • Date of publication: 2019.08.11

Position

BUSINESS ANALYST:- Share the dashboards and key KPIs with store teams on store results - Identify the high and slow-movers in stock and set-up action plans in collaboration with the sales teams - Identify areas to improve network retail performance and propose action plans accordingly- Guarantee the right omnichannel strategy deployment in store PROCESS OWNER:- Ensure that all processes are optimized are compliant with the legal, regulatory and internal requirements- Manage daily cycle counts, guarantee stock safety and accuracy- Ensure respect security procedures and minimize security issues. CLIENTS MINDSET PROMOTER:- Educate all staff members on global sales policies, transfers, reservations, consignments and after sales procedures- Ensure proper implementation of ASQ guidelines and coordinate store teams to offer excellent client service related to ASQ- Ensure that store image is consistent with brand guidelines (visual merchandising, cleanliness etc.) and develop awareness of store staff TALENT MANAGER & SKILLS DEVELOPER:- Lead and manage the back-office team (stock team, after-sales, tailor, security)- Coordinate the external providers (products deliveries etc.)- Instigate the Retail transformation mindset within the whole store team

Profile

We are looking for an Operations and Performance Manager, who will act as Chief Operating Officer. He/she will oversee the store and take the lead when the store manager is away.He/she is a business analyst, constantly monitoring the store sales performance to support the Store Manager in driving the business. As a business facilitator he is ensuring the highest level of operations efficiency.He/she guarantees all processes implementation and compliance with legal, regulatory and internal requirements. Strong Retail experiencePrevious experience in managing stocks and administrative tasksClients-centricDigital sensitivityProven ability to manage, coach and develop teamsChange Management abilities, problem solver, force of propositionStrong analytical skillsOrganizational skills, sense of priorities and agility
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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