Part-Time Cashier - Bicester

  • Company: Kenzo UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: KENZ00192
  • Date of publication: 2018.05.08

Position

Kenzo is seeking a Part-Time (22.5 hours) Cashier in its Bicester Store. As a Cashier, you will be an ambassador of the Brand, and will strive to display ownership and accountability for your area of pride by handling cash/card payments, handling client data, processing returns, exchanges, and high value transactions while continuously ensuring compliance with all Kenzo policies, procedures and standards.

 

 GENERAL DUTIES AND RESPONSIBILITIES

    • Drive and achieve individual and team objectives and excite and instil passion and pride for the brand
    • Ensure that housekeeping standards are exemplary and stock is handled correctly
    • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
    • Lead by example in demonstrating role model behaviour that is representative of the brand and adhering to the dress codes and appearance guidelines at all times 
    • Enhance customer service standards in store to ensure world class service is delivered at all times 
    • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
    • Process the sale in a confident and professional manner whilst maintaining the relationship with the client
    • Gather and collate the client's CRM details to maintain the relationship
    • Ensure that the point of sale process is effective and efficient, providing an accurate and smooth process every time
    • Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products
    • Have full ownership and responsibility of cash/card handling and client data procedures, grey parallel market and data collection
    • Monitor the balance sheet and aim for no payment discrepancies by ensuring deposits, exports and potential outstanding payments are followed up
    • Process  both receipts simultaneously to ensure no crossovers, inversions and losses occur
    • Manage the queue system for payments and organize the clients accordingly

 

 

 

 


Profile

  • Cashier or Administrative experience
  • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
  • Analytical Mindset
  • Excellent personal presentation - a Kenzo Brand Ambassador
  • Strong Business sense and results orientated
  • Service orientated
  • Methodical and organized
  • Can do, proactive and positive attitude
  • Empathetic and client centric
  • High level of self-confidence, drive and determination to succeed individually and as part of a team
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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