Part Time Sales Consultant (22.5H per week ) - Bruton Street

  • Company: Kenzo UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: KENZ00270
  • Date of publication: 2018.10.17

Position

To welcome clients to the Kenzo experience by ensuring first class client service and personal follow up. Acting as a Brand Ambassador building loyalty and client confidence and maximising profitable sales. Ensuring that housekeeping standards are exemplary and stock is handled correctly.

 

GENERAL DUTIES AND RESPONSIBILITIES

Welcome all our clients to the Store ensuring the client feels comfortable in the environment.
Greet our clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
Introduce additional complementary products targeted to your client and share product knowledge.
Process the sale in a confident and professional manner whilst maintaining the relationship with the client
Gather and collate the client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Kenzo image
Exceed all behavioural requirements in the Store adhering to the dress code and appearance guidelines as indicated by the Store Manager
Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products
Support the control and management of stock


Profile

PROFILE

>  Experience in sales
>  Passion for fashion and sales
>  A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
>  Excellent personal presentation - a Kenzo Brand Ambassador
>  Understanding of Retail KPIs

PERSONAL QUALITIES

>  Strong Business sense and results orientated
>  Service orientated 
>  Fashion culture 
>  Can do, proactive and positive attitude
>  High level of self-confidence, drive and determination to succeed individually and as part of a team

KEY PERFORMANCE INDICATORS (KPI)

>  Mystery Shop Results
>  Weekly and individual sales targets
>  Conversion Rate
>  Units per Transaction
>  Average Transaction Value
>  Attendance

 

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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