Personal Shopper

  • Company: Louis Vuitton Hong Kong
  • Country/Region: Hong Kong
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LVM09357
  • Date of publication: 2019.09.16

Position

This position will foster and maintain strong client relationships through understanding individual client needs, and delivering best-in-class experience, personalized for each client.

JOB DUTIES & RESPONSIBILITIES

  • Drive and achieve exceptional personal sales (across all categories) and KPI targets by cultivating client relationships
  • Provide a holistic and outstanding shopping experience that is personalized for each client, extending into styling and lifestyle advice
  • Nurture existing client relationships through personalized attention and knowledge
  • Design and implement strategic actions to tap lapsed and prospective High-End clients
  • Proactively clientele and recruit HNWIs to build a strong client book
  • Build privileged relationships with existing clients while developing a strong social network
  • Coach Client Advisors, Senior Client Advisors and Expert Advisors in delivering best-in-class Client experience
  • Support major national/international events

Profile

  • Excellent interpersonal skills with ability to build genuine/emotional relationships
  • Proven track record of delivering exceptional sales and exceeding targets
  • Strong communication skills and ability to story-tell
  • Agile, detailed-oriented, and a team player
  • Strong business acumen and good fashion sense
  • Understanding of luxury lifestyle and high-end client behavior 
  • Fluent in Cantonese, Mandarin and English

Additional information

We offer attractive remuneration and career prospect to the right candidate. Excellent training and career opportunities will be provided.

Interested parties please submit your full resume with salary expectation by clicking APPLY NOW. 

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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