• Company: Loro Piana Italy
  • Country / Region : Italy
  • Business group: Fashion & Leather Goods
  • Contract type: Internship
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: LORP00777
  • Date of publication: 2020.11.16


The Personalisation Operations Specialist will be shadowing the Personalisation Department Manager and will have an opportunity to support Bespoke team in various tasks. He / she is responsible for data collection, presentations development and support the implementation of new initiatives in the department.



  • Process management of Personalisation Requests for a dedicated Product Category, such as Accessories and Shoes through coordination of technical feasibility analysis with product room and production timing evaluation with Supplier
  • Direct collaboration with Customer Service for the relevant category in the preparation of the first reply to a client, order production follow up and process issues identification
  • Supports the Management in collecting, processing and presenting data in order to develop weekly reporting on received client requests and open orders status
  • Supports the team in all the new initiatives for Personalisation process improvement and manages critical issues that could arise during the execution, representing a reference point amongst the team and suggesting possible problem solving actions to the Management
  • Performs other tasks directly requested by the team manager (i.e. personalisation clients deep-dive, etc.



  • Degree in Economics / Business Administration or Engineering
  • Analytical skills, job scheduling and monitoring of deadlines
  • Be Precise, Proactive and Positive
  • Excellent knowledge of MS Office (especially Excel and PowerPoint)
  • Fluent English
  • Work experience in Management Consulting, Supply Chain or Luxury is a plus



Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

Discover the business group & the Houses