Aventura, North Miami, proclaims itself "The city of Excellence". In 2013 Louis Vuitton has opened its 18th Maison on two floors, in the heart of the Aventura Mall. All product universes - Leather, Travel, Women and Men Ready-to-wear, Women and Men Shoes, Watches & Jewelry, Accessories - are offered.
Customers can begin their tour from inside the mall, lower level, through an art vestibule and discover The Ocean within, a performance combining video and paper's sculpture, by the German-Brazilian artist Janaina Tschäpe. They can also take the second entrance inside (top-level) facing the monumental staircase whose elliptical structure offers two viewpoints on the feminine and masculine universes, on the travel room inspired by the concept of Marina Bay and on the sculpture by the artist Jorge Prado (this work accompanies the movement of the stairs). At this level, the Women's offer dominates with shoes, Rare and exceptional Ready-to-wear, collections of haute joaillerie in an atmosphere similar to that of Plaza 66. The 18th Louis Vuitton Maison in Florida combines two fundamental values of the brand: excellence and art.
Our Louis Vuitton Aventura Maison seeks candidates for the position of Private Client Advisor - the Private Client Advisor will be an expert in clienteling, relationship-building and driving a business through a repeat clientele. The overall objective of the Private Client Advisor is to build loyalty and relationships with clients. The Private Client Advisor reports to the Client Relations Leader in the store.
As part of this client centric role, you will have accountability for developing key and long lasting relationships with both existing and new clients, ensuring that you thoroughly understand their individual needs and deliver a unique luxury experience each time they have an interaction with our business. By leading by example in the management of your own portfolio of Clients, you will best in class in exceeding client's expectation while also retaining brand integrity.
Additionally by being a brand ambassador you will utilize all available tools to ensure that our clients are updated with launches and events, while also supporting the wider store in driving a client centric mind-set. Working in partnership with your line manager you will have accountability for proposing action plans and related tools for the business in order to delight clients at all levels.
The successful candidate will have a true passion for delighting clients and constantly strive to deliver exceptional customer services. With an innate commercial mind-set, you will leverage all resources and platforms to drive the business while continuously seeking new and innovative methods to recruit and retain clients. A thorough understanding and background in the luxury market is essential for this position in addition to a breath of experience dealing with VIC clients.
By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.
As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.
*please note that restrictions may apply to part-timer employees