Private Client Manager

  • Company: Moët Hennessy Switzerland
  • Country / Region : Switzerland
  • Business group: Wines & Spirits
  • Contract type: Permanent Job
  • Function: Sales
  • Experience required: Minimum 2 years
  • Reference No.: MHE01189
  • Date of publication: 2021.02.19

Position

MISSION STATEMENT

  • Develop the Private sales sector in the Greater Area of Zurich according to the MH strategy
  • Offer private and exclusive access to MH rarities and experiences to selected U/HNWIs through a trusted one point of contact

Business Development

    • Develop the Private Channel sales sector Greater Area of Zurich according to the MH strategy
    • Active prospection of new U/HNWI customers across the region
    • Develop relationship with existing U/HNWI customers
    • Consistently drive for new business opportunities / initiatives to fuel growth
    • Achieve profit & volume objectives
    • Organize and animate tastings & dinners
    • Analyse reports and take adequate actions to growth the channel
    • Provide on-going feedback / inputs regarding customer needs
    • Respect of the internal rules and processes

Profil

Education & Qualifications

  • WSET 2 or 3 or equivalent (a plus)

Languages

  • Fluent in German
  • Fluent in Swiss German (a plus)
  • Fluent in English
  • Fluent in French (a plus)

Key Skills & Knowledge

  • Fine understanding of the characteristics of UHNWIs.
  • Network: Strong existing network of UHNWIs. Nurtures relationships by maintaining open, high quality dialogues relevant to the individual. Ability to target and expand his/her network to generate sales.
  • Concierge: Exceptional ability to read and anticipate individual client wishes and desires; able to help realize these - also outside the scope of MH. Available and ready to provide Concierge services.
  • Brand Ambassador: Exceptional ability to create emotions and desirability through storytelling - more than a technical approach
  • Wine connoisseur and passionate about wine, Champagne, spirits - and French culture/ art de vivre
  • Creativity: Develops experiences money can't buy; ability to partner with maisons (MH and LVMH), markets and other partners in the animation and organization of unique, exceptional events.
  • Commercial tenacity & Rigor

Personal & interpersonal skills:

  • Excellent communication and relationship building skills.
  • Strong interpersonal skills and team player
  • Enquiring mind, proactive and attention to detail
  • Assertive
  • Customer focused

Zusätzliche Informationen

  • Origin: Well-connected and networked in the local community, with a natural ability to connect with UHNWIs. Good level of education, socially astute with good understanding and appreciation of local etiquette and codes.
  • Drive: Wine connoisseur and passionate about fine wine. Appreciates the prestige of MH's portfolio and enjoys being an ambassador and host of MH as well as a carrier of our maisons' values, heritage and history. Takes pleasure in networking, deal making and converting networking into sales.
  • Network: Highly networked; has a local and national network relevant to MH [heritage, sports, business, creative, entrepreneurs, female/ male, age].
  • Professional background: a) fine wine merchant b) Private banking, watches, fine jewelry/ gemstones, art, antiques, fine wines, haute couture, luxury cars, super-yachts/ jets, LVMH sister brands, luxury hospitality, family office.
  • Adaptable: Ability to read and adapt to a variety of situations and types of HNWIs (heritage, sports, origin, celebrities, female/male, age, interests).
  • Culture: Well versed and knowledgeable on the wider sense of culture, trends, gastronomy, hot spots, travel, fashion, art, cars, architecture, and business. Understands and appreciates the art of luxury.
  • Lifestyle and interests: Open-minded and well informed. At ease to discuss culture, philanthropy, real estate, yachting, sport, hunting, socialite agendas, polo, cigars, cars...
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