Regional Senior Information Technology Infrastructure Manager

  • Company: Christian Dior Far East Ltd.
  • Country / Region : Hong Kong
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 10 years
  • Reference No.: CDC04382
  • Date of publication: 2021.03.17

Position

  • Manage a team of 3 people in Hong Kong Regional Office, work closely with group IT and vendors, to provide IT infrastructure and support services across Asia Pacific region.
  • Design, build and maintain IT infrastructure (network, data centre, servers, etc.) in the region.
  • Lead infrastructure projects independently, from project initiation, roll out, to daily operations.
  • Manage infrastructure installation and configuration for opening and renovation of boutiques.
  • Manage external vendors to deliver projects and provide IT support according to agreed service levels.
  • Manage day-to-day IT support functions and lead helpdesk team operations.
  • Communicate with management and business teams, work as a business partner, provide excellent IT services to achieve business goals.
  • Document system operation procedures.
  • Proactively review systems and propose improvement plans.

Profile

Education & Professional Qualifications

  • Degree holder of Information Technology or related disciplines

 Work Experience 

  • 8 years or above experience in managing IT infrastructure projects and daily operations, with 3 years or above at managerial level (retail business is an advantage)

 Skills

  • Thorough understanding and hands on experience in networking and data centre operations
  • Hands on experience on VMware vSphere/vCenter, Citrix, Office 365, SharePoint, MS SQL, LAN/WAN, IP Telephony
  • Familiar with helpdesk operations and IT support process flow
  • Excellent project and vendor management skills
  • Able to communicate effectively with different levels of colleagues and external partners
  • Teamwork and good planning
  • Travel to APAC country is required
  • Able to speak fluent English, Cantonese & Mandarin
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