Regional Senior IT Applications Manager

  • Company: Christian Dior Far East Ltd.
  • Country / Region : Hong Kong
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 10 years
  • Reference No.: CDC03905
  • Date of publication: 2020.11.05

Position

  • Lead the application team to provide daily operation support on a range of applications including POS, CRM, ERP and warehouse management system
  • Facilitate knowledge and information sharing across multiple projects and team members within the application team and ensure quality delivery of projects within defined time frame and budget
  • Build activity and resource plan with constant review to adjust to evolving business needs and directions
  • Construct and follow up on the annual IS&T Asia Pacific capital and operating expenditure
  • Interact frequently with key business departments to ensure responsive reply to business needs and align with business expectations and work closely with Central IS&T to ensure timely address of operation and project concerns and compromise on resolutions and deliverables
  • Manage external service providers for supply of solutions or resources when required

Profile

  • Higher Diploma/Degree in Computer Science, Information Technology or other related disciplines
  • 8-10 years' experience in technical support/customer service
  • University graduate in IT with 8 to 10 years of experience in managing one or more major information processing functions with regional or international exposure
  • Strong experience with POS retail solutions and ERP environment
  • Good business sense and strategic agility
  • Strong communication and leadership skills, experienced in managing a team of three or more people
  • Must be customer service oriented, preferably with good understanding on retail business operation
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