Repair Administrative Coordinator

  • Company: Louis Vuitton Pacific
  • Country / Region : Hong Kong
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Supply Chain
  • Experience required: Beginner
  • Reference No.: LVM11225
  • Date of publication: 2020.10.04

Position

Responsibilities

  • Perform repair registration aiming to provide every client returns best solutions and excellent service according to company procedures and guidelines.
  • Follow up all client cases within schedule of technical discussion, quotation, awaiting parts.
  • Prepare sufficient spare parts for repair craftsmen to enable the items are ready for repair & stock take to secure accuracy.
  • Support & coordination with Retail team for client satisfaction especially in case of customer complaints.
  • Run reports for operations task and proceed basic analysis.
  • Support office administration and back up operation.

Profile

Profile Requirements
  • Minimum 1-2 years customer service and clerical work experience
  • Good communication and time management skills
  • Basic spoken and written English and Mandarin
  • Basic command of MS Office and Chinese word processing, good English typing skill (35-40 wpm)
  • Pleasant, patient, possess good customer services & interpersonal skills
  • Self-driven, responsible, detail-minded & well-organized
  • Willing to work in Taipo rural areas
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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