Retail Application Analyst

  • Company: Loro Piana Inc
  • Country/Region: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 2 years
  • Reference No.: LORP00674
  • Date of publication: 2019.11.18

Position

General Purpose of the Position:

The Retail Application Analyst is the key IT liaison between our retail business and the IT function. This role will support, understand and evolve the IT landscape in Loro Piana U.S. He or she will be customer centric, while remaining agile with the ability to change priorities, as the business requires. The Retail Application Analyst has a passion for driving technology in the luxury environment.

Responsibilities:

  • Key point for Retail technology environment
  • Responsible for the configuration of the POS system
  • Management of the credit card environment
  • Oversees Vertex tax management
  • Provides off hour support to retail field
  • Supports back office stock management
  • Support of special sale activities (i.e. sample sale)
  • Shared tier one Helpdesk support
  • Support inventory management
  • Manages configurations for new store openings and closure

Skills and Abilities Required:

  • Strong interpersonal and communication skills
  • Understanding of luxury retail environment
  • Strong understand of retail POS systems
  • Working knowledge of SAP
  • Strong problem solving skills
  • Knowledge of CRM and Customer Data Management
  • Understanding of basic networking
  • Basic knowledge of PC support

Education and Experience Required: 

  • Bachelor Degree preferred
  • Interest in Information Technology in Retail
  • Valid passport required
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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