Retail Delivery Associate

  • Company: Fendi
  • Country/Region: Italy
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Supply Chain
  • Experience required: Minimum 2 years
  • Reference No.: FEND01242
  • Date of publication: 2019.08.27


The candidate within the WW Logistic Pole, will be part of the Retail Delivery Team, a team with direct impact on customer satisfaction. The candidate will be the point of conjunction between the logistic activities and Supply Chain department.

Main Responsibilities

  • Ensures that all the orders are raised correctly
  • Authorizes shipping to Retail customers
  • Manages all back office activities related to orders
  • Day-to-day working relationship with Warehouse
  • Manages and prioritizes warehouse workload to ensure best performance and supervision of delivery rates
  • Manages all the shipments related to new opening
  • Monitoring of special orders
  • Manages the outlet shipments
  • Authorizes commercial returns from Retail customers
  • Support the Retail customers anytime it is necessary for any issues in the standard order management and return processes


  • Bachelor's degree in Management Engineering or related fields;
  • Prior experience in the same role (at least 2/3 years);
  • Customer-oriented with knowledge in logistic and administrative flows;
  • Strong knowledge of MS Office;
  • Good relational and organizational skills;
  • Excellent knowledge of spoken and written English.

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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