To rise the Loro Piana magic at scale we mean to bring our retail talents to the next level. To this purpose, we are building a Retail Luxury Academy that will enhance talent development through training modules, experiences and job rotation as well. We aim to inspire self-confidence and build on competence, thus inspiring ambition and motivation that consequently lifts the performance of the team and business.
The Luxury Academy coordinator will be a key player to setting up the foundations and ensure the on-going success of the Luxury Retail Academy. She/He will bring consistent contribution to all the activities, from contents definition and organizational groundwork, to roll-out and follow-ups support.
- Overall coordination of the Luxury Retail Academy activities and stakeholders
- Active contribution to training needs analysis and training design
- Develop and improve processes for the smooth implementation of training programmes
- Handle questions and requests via phone and email related to the academy training.
- Create and maintain training schedules across various locations and delivery formats
- Report, compile and distribute training information internally, ensuring this is accurate, complete, and free from errors
- Event planning, organization and logistics
- Coordination of vendors and partners
- Roll-out coordination and support
- Budget management and admininistrative tasks
Skills & Abilities required:
- Bachelor degree holder, previous working experiences in luxury industry considered as a plus
- A customer-focused approach and the ability to respond in a fast-paced environment.
- Data entry and handling skills to a high level of accuracy
- Excellent written and verbal communication skills
- Good communication and interaction skills
- Focus and commitment to objectives
- Attention to detail and highly organized
- Eager to learn and develop
- Positive, enthusiastic and passionate
- Advanced use of Microsoft Office Suite (Word, Power Point and Excel).
- English Fluency (Italian, other languages as a plus)