Retail Leadership Program - Junior Manager

  • Company: Christian Dior Couture FZE
  • Country / Region : United Arab Emirates
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: CDC04416
  • Date of publication: 2021.03.28

Position

Department Description:

Working with the Boutique Director/Manager, the Junior Manager has to learn the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:

- Maximize every sale, minimize stock losses, and bring new clients to the business.

- Open and close the boutique

- Coach, staff, schedule, merchandize, and complete inventory. 

- Ensure policies and procedures are followed in order to achieve maximum results.

- Exemplify the Dior Values on a consistent basis

Missions Description:

Commercial Performance and Team Management

  • Maximize sales and measure sales performance and conversion rates on a daily basis.
  • Assist in assigning and monitoring sales goals of Sales Associates
  • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
  • Facilitate proper communication between management and associates.

Clientele Service and Management

  • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
  • Train the team on optimizing Capture Rate and After Sale do develop personal customer database

Product and Stock Management

  • Gather merchandise for transfers, damages, and returns-to-vendor (RTV's).
  • Oversee and participate in department inventories.
  • Monitor proper pricing of merchandise
  • Minimize stock losses

Process Management

  • Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
  • Help solve problems that affect the department's service, efficiency, and productivity.
  • Lock and secure the store, and oversee compliance with all security procedures.
  • Any other tasks as assigned from time to time.

Profile

Requirements:

  • Graduation from a Top School
  • Sense of initiative and commercial creativity with fashion sensitivity
  • Demonstration of own initiative
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed
  • Availability to work the hours necessary to open and/or close the store
  • Ability to maintain presence on selling floor for long periods as needed.
  • Strong interpersonal, communication, organization and follow-through skills
  • Potential to grow within the structure to become a real manager

Additional information

Profile Required:

Ability to:

- Build relationships

- Effectively contribute to manage sales staff toward achievement of sales and clienteling objectives

- Manage boutique operations effectively including attendance, merchandising, and housekeeping standards

- Merchandize effectively 

- Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates

- Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.

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Fashion & Leather Goods

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