Louis Vuitton is seeking a Retail Learning Manager who will ensure the full execution of the LVA Retail Learning strategy for the Mexico, Caribbean and Central America region. This busy and diverse role will work collaboratively with our store teams and cross-functional partners, monitoring and assessing the effectiveness of all training provided. They will plan, implement and manage a structured training and development program for the respective region, which meets the needs of the business and team development. Through follow up and coaching, the Retail Learning Manager will ensure Store and Team Managers leadership skills are developed by means of their competencies and store associates are trained on the needed skills to successfully perform their jobs to attain service excellence through an elevated customer experience and enhanced brand sophistication.
To be successful in this role you must possess extensive training creation, implementation and facilitation expertise within the retail landscape, ideally within a fast-paced, client-centric, luxury business. With the ability to thrive in an autonomous and proactive environment, you will have a results driven approach to all areas of your role and take the initiative to identify and act on opportunities to improve and drive the training strategy for the business.
It is essential that you have a strong background in coaching employees at all levels and be skilled in providing effective and constructive feedback to drive behavioral change where needed. Experience leading multi-site teams within a high-profile luxury retail brand is strongly preferred. Additionally, fluency in English is a plus!
By joining Louis Vuitton, you will receive a generous benefits package. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.
As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.
Louis Vuitton is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.