Position
POSITION: RETAIL & OPERATIONS ANALYST
DEPARTMENT: RETAIL
LOCATION: LONDON
REPORTS TO: COMMERCIAL DIRECTOR
DIRECT REPORTS: NONE
PURPOSE OF THE ROLE:
To support and drive the Retail sales of all doors, with focus on productivity and profitability.
Provide reports and analysis on retail sales, retail targets and retail productivity.
The position delivers analytical support to ensure efficiency in operation in line with company strategy.
MAIN RESPONSIBILITIES:
> Support Retail by providing accurate, meaningful and timely reporting and analysis to drive the business
> Prepare daily, weekly and monthly retail sales reports, for HO and Retail Field Team
> Prepare monthly Store Performance Report and KPI reporting, in line with Italy HQ requirements
> Oversee BC incentive programme, produce analysis of incentives
> Manage Monthly Store Web Reporting, including commission
> In all of these reporting and analysis elements, to utilise Power BI, be the user of excellence
> Retail targets to be determined with reporting by store and by BC
- With responsibility of any relevant paperwork required by the store team.
> Be the liaison between HO and Area Managers, as a support and information driver
> To identify opportunities to enhance sales, and address any issues which are detrimental
> Manage the Temporary Staffing Budget, identifying best opportunities for the spend
> Adhoc specific analysis: by segments/by brand/by area / by region to prepare
> Proactively provide administration support to Retail management
> To work on cross functional strategic projects as required
PROJECTS:
> Improve and develop reporting to produce efficient and accurate reports
> Assist in preparing retail meeting or presentation analysis
> Seek opportunities to improve reporting and develop in line with business needs
POSITION WITHIN THE ORGANISATION:
Reports To: Commercial Director
Direct Reports: None
Internal: Retail, Marketing, Commercial, Merchandising, Education Team, Customer
Service External: Retailers, Third party agencies and suppliers
Profile
PERSON SPECIFICATION
Key Competencies / Technical Skills
> Fluent in English
> Excel proficient
> Advanced Analytical skills
> Commercial Awareness
> Solid interpersonal skills
> Strong team player
> Proactive attitude; can do attitude
> Self-starter
> Passionate
> Enthusiastic
> Flexible, yet structured approach
> Fast Learner
> Microsoft office: Very High level in Excel, Word and Powerpoint
> SAP (preferable)
Profile
> Graduate from a Business school with strong analytical skills and excellent communication skills OR Retail environment experience, BC or Account Manager
> Experience in the luxury environment would be a distinct advantage but not essential
> Driven & Ambitious to learn and develop.
> A natural affiliation with a fast paced environment.
Additional information
This is a full time, permanent position.
Must be available to start as soon as possible.
