Retail Operations Assistant

  • Company: LVMH Fragrance Brands France
  • Country/Region: Hong Kong
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVMHFB00907
  • Date of publication: 2019.09.08


Purpose of Job:

To provide all kinds of support to Sales and Retail team to ensure smooth retail operations.


Main Responsibilities:

  • Prepare and consolidate duty roster of Retail Team, manage operational update and coordinate manpower arrangements.
  • Responsible for Retail Team payroll preparation work, manage information collection, consolidation and updating. Ensure delivering excellence in payroll preparation.
  • Handle operational arrangements of uniforms, shoes and name badges of Retail Team, to ensure consistent brand image demonstration in stores.
  • Provide coordination and administrative support in retail employee recruitment and selection process.
  • Handle and coordinate Part Time manpower arrangements for Retail Team.
  • Prepare and update reports for Management review.
  • To support retail sales team on preparation of information update to trade and counters, e.g. price lists, out of stock and discontinuation lists etc.
  • To support retail sales team on replenishment order processing, auto-replenishment system parameter regular review and stock allocation
  • To work with SSC team on operation work related to all account set-up and information update
  • Provide full administrative and clerical support to Sales and Retail Team.
  • Co-ordinate with different office teams and acts as one of the main contact points between office and stores.
  • Support ad hoc projects when necessary.



  • University graduate.
  • Minimum 2 years of relevant experience in retail operations support, preferred with exposure to international brands / beauty industry
  • Dynamic, positive, detail-oriented and good at numbers
  • Initiative, eager to learn and independent
  • Team player with excellent interpersonal and communication skills.
  • Possess strong multi-tasking skill, good organizing skills and time management skill
  • Proficient in both spoken and written English and Cantonese
  • Proficient in MS applications especially Excel, Words, PowerPoint and Chinese Typing

Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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