Retail Operations Intern

  • Company: Guerlain UK
  • Location: United Kingdom
  • Business group: Perfumes & Cosmetics
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: GUER01448
  • Date of publication: 2019.03.15

Position

PURPOSE OF THE ROLE

  • To support the business by providing accurate, meaningful and timely analysis and reporting to drive business decisions.
  • To support the retail team in daily tasks and projects to support the field and store based team, reporting and general admin.
  • Being the first point of contact for all Area Manager Team queries.

 

MAIN RESPONSIBILITIES

 

  • Collate and update Retail Reports (including):
    • Weekly retail dashboard every Monday morning for both consultant and non-consultant doors.
    • Weekly Retail Feedback report every Monday
    • Weekly exclusive tracker every Wednesday.

 

  • Temporary Staffing:
    • Request and secure the best agencies and temporary staffing for each store.
    • Ensure that all approvals have been granted by the Retail Director & Operations Coordinator
    • Create the purchase orders and communicate them to the agencies in time.
    • Work with the Accounts Team to clear all invoices at the end of each month. 
    •  
  • Stock management and replenishment:
    • Update the monthly stock take for Harrods Salon and Selfridges.
    • Order testers and bags for the head office ensuring that there are always enough quantities available.
    • Send pre-series and testers to the Area Managers when needed.
    • Order all incentive prizes with the Retail Operations Coordinator. 
    •  
  • Admin support:
    • To support the Retail Operations Coordinator with project management of new operational projects and the improvement of all operational processes and reporting.
    • Prepare expenses for Retail Director as and when needed.
    • Ensure purchase orders and coding of all invoices are completed in an accurate and timely manner.
    • Coordinate and assist on all retail excursions including hotel, flight and activities bookings.
    • Support Retail Operations Coordinator through the assistance in preparing presentations & reports for all Retail team meetings and Brand Conferences.
    • Send updated operational admin packs to consultant doors.
    • Support in ordering testers for the all stores when needed

Profile

PERSON SPECIFICATION

Technical Skills

  • Advanced in Excel
  • Competent in Powerpoint
  • Business school graduate
  • Ability to think outside the box, and problem solve.
  • Strong Written and Oral communication skills.
  • Fluent in English (French a plus)

Profile

  • Strong analytical understanding
  • An aptitude for detail & numbers
  • Proven ability working on reporting systems
  • Strong team player
  • Passionate
  • Enthusiastic
  • Flexible, yet structured approach
  • Fast Learner
  • Self-starter
  • Driven & Ambitious to learn and develop.
  • A natural affiliation with a fast-paced environment
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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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