Retail Performance Project Manager

  • Company: TAG Heuer HQ
  • Country / Region : Switzerland
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: TAGH00738
  • Date of publication: 2021.01.04


For our Retail Department we are looking for a :

Retail Performance Project Manager

The purpose of the Retail Performance Project Manager is to contribute to the Global Retail Performance & Operations team activities to support the Global Retail department, Markets and other Business functions of TAG Heuer by providing visibility on Retail performance and insights to targeted audiences, in order to facilitate business decision making and monitor the global Retail performance. 


-Develop, manage and maintain Performance reports/dashboards/scorecards identified as per global standards and on demands through different systems and sharing platforms.

-Assist and contribute in the development of Retail related data analysis, business cases, post analysis, forecasts, targets and KPIs identification.

-Prepare and deliver recurring reports and insights to support Global Retail performance reviews and Newsletters.

-Answer to ad-hoc requests for reporting, performance analysis and studies, identify and communicate trends and share internal and external benchmarks.

Data Management, Retail Analytical & Reporting Systems/Tools:

-Enhance and maintain Boutique referential and mappings to consolidate Boutique related metrics and KPIs across different systems.

-Support initiatives for data integrity and normalization.

-Develop, implement and maintain new analytical & reporting tools according to new business needs and revising reporting requirements.


-Lead, assist and contribute to Projects "End to End" (milestones e.g. business case, project scope and plan, project tracking, deliver on-time and on-budget, process and document development...)  related to Boutique Performance activities, e.g. Data Governance/harmonization, traffic counting system, FTE Workforce scheduling, Boutique clustering, product assortments, others...


-You have a minimum of 5 years of experience in the Retail industry as Retail Performance Project Manager or similar position with ideally an experience working on the field in a Market and/or Boutique.

-You have excellent analytical skills with the ability to collect, organize, analyse, and illustrate significant amount of information with attention to detail and accuracy.

- You are a technical expert regarding data models, database design development, data mapping/harmonization/mining and segmentation techniques.

-You master different reporting and analysis tools such as Excel, SAP Analysis add-in to excel, Power Bi, SAP BO, Power query, Tableau)

-You also have an experience in databases and programming: SQL, DAX, ETL Framework

-You have the ability to structure and solve difficult problems with minimal supervision as well as manager and deliver projects on budget and on time.

-You are customer service oriented with strong empathy and ability to understand and create bonds within different cultural environment.

-You define yourself as pragmatic, organized, team player, and result oriented.

-You speak fluent English and French.


Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

Discover the business group & the Houses