Retail Training Intern

  • Company: Fendi North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Internship
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: FEND00690
  • Date of publication: 2018.04.29

Position

The Fendi internship program is intended to place students or recent graduates in real-life business situations that provide learning opportunities and educational experiences otherwise unattainable in a classroom setting.  At the same time, the program is structured as a complement to the training received by the students in their school programs.

Title of intern: Training Intern

Department and location: Training

Internship timeframe: Summer 2018

 

Description:

The Training Intern's main objective is to coordinate Training initiatives as well as follow-up in 46 stores throughout the US, Mexico, Canada & Brazil. The intern will have the opportunity to learn how a luxury retail network is run operationally, and support the department in growing the network to its highest potential.

Tasks & responsibilities include but are not limited to:

  • Track eLearning and follow-up on completion and enrollment;
  • Support coordination on all classroom trainings and training events;
  • Manage the maintenance of active employee lists, updating Central HQ when necessary;
  • Create communication to new hires as part of induction;
  • Support retail management team with analyzing Mystery Shops & Client Surveys to help improve client experiences and drive business;
  • Create in-depth "deep dive" analysis by market and product category;
  • Follow up on retail stores network training development

Special projects:

Based on the candidate's skills set, this could include creation of tools to support Customer Journey program at a local level.

 

What the intern will learn:

Fendi is committed to ensuring that its internships provide a valuable learning experience for its interns. In connection with this internship, Fendi anticipates that the intern will gain experience and knowledge in the following areas:

  • Learn how a luxury retail network operates and what training is at both a strategic and operational level;
  • Develop communication skills and professionalism.

Profile

 

  • Strong analytical skills;
  • Comfortable utilizing advanced Excel functions: Pivot, vlookup, concatenate, etc;
  • Detail-oriented and eager to perfect tasks at hand;
  • Comfortable making calls to various boutiques and talking to employees while putting out a cohesive message;
  • Interested in a future career in luxury retailing;
  • Highly organized and independent;
  • Willing to learn.
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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