• Company: Acqua Di Parma
  • Location: Italy
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: ADPA00154
  • Date of publication: 2018.07.30


The Retail Training Specialist will help Acqua di Parma develop an effective Retail operating model to support the growth of the Retail business worldwide.

Main responsibilities:

  • Sell-out oriented, support the Boutique Managers to define and allocate sales and productivity objectives on a daily basis to reach monthly targets
  • Supervise and ensure Boutiques "back-office" efficiency: sales/KPIs analysis & reporting, stock management and ordering to act proactively to resolution of store issues in order to maximize sales results
  • Supervise the shift allocations during the different seasonalities in every boutique to constantly improve productivity
  • Train and coach the Retail teams on selling techniques / Boutique shopping experience
  • Perform sales reporting and forecasting at a global level and propose actions and strategies for improvement
  • Check stores on a regular basis, identify best practices and standardize retail operations
  • Act as a Brand Ambassador, embody Acqua di Parma values and heritage and set an example for retail network on all retail activities


  • 3/5 years of experience in implementing a Retail operating model and delivering sales training within a strong Retail company (e.g. Fashion, Luxury, Beauty)
  • A previous international exposure will be considered a plus
  • Outstanding communication skills with the ability to listen and coach teams
  • Italian and English fluent, any additional languages are nice to have
  • Strong analytical skills to provide solutions for improving the Retail performance on a continuous basis
  • Excellent organisational skills
  • Flexible and adaptable, positive and proactive attitude
  • Ability to work closely with different departments
  • Team player, encouraging collaboration within the retail teams
  • Willingness to travel in Italy and abroad (at least 50% of time)

Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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