Rpm Assistant Mediterranean

  • Company: Louis Vuitton Spain
  • Location: Spain
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: General Management
  • Experience required: Beginner
  • Reference No.: LVM08293
  • Date of publication: 2019.04.02

Position

We are currently looking for an RPM (Retail Performance management) Assistant for Mediterranean Zone (Spain, Portugal, Morocco, Greece, Israel & Turkey) based in Madrid Head Office reporting directly to our RPM Manager. The selected candidate will be in charge of the analysis of the relevant KPI´s for our stores network with our RPM Manager, being a strong support to our Store Managers, as well as participating in the Maintenance & project retail management plans for our retail network.

Profile

RPM (Retail Performance Management) >  Daily / Monthly analysis of KPI for the Mediterranean Region (total of 17 stores): Turnover, cross-selling, match to traffic, client satisfaction and other relevant KPI; Report & analysis of this information to store management team. >  Determine the monthly store targets for the sales team based on monthly sales turnover target: communicate to store management teams, debrief with Managers. >  Analysis & follow up of client satisfaction of the region: Mystery shopping and client satisfaction results with internal Louis Vuitton tool. >  Commission pay out follow up: Work closely with Human Resources & Finance Team in order to analyse the commission pay out per Client Advisor, >  External support for the stores: Identify store needs of external support hirings (waitress, stock support, runners) and coordinate the hiring with external support agencies. >  Monthly planning & shifts: Review the store planning/shifts received from Store Managers: Simulate match to traffic and guide Store Managers; proposal of improvements if needed and share with Store Management & RPM. MANTENANCE >  Follow up and analysis of expenses and budget for Mediterranean Region, >  Purchases orders based on store needs, >  Invoicing follow up. PROJECT MANAGEMENT >  Support to the Logistics & Supply Chain Manager in the inventories done in Madrid City, >  Participate in store projects retro planning. INTERNAL COMMUNICATION >  Weekly preparation of "Newsletter" for the Mediterranean Zone: Coordinate with all departments to receive the hot topics of the week and prepare the Newsletter with these to deliver to our HO and Store Teams, EXPECTED ATTITUDES & SKILLS >  Be a self-starter and autonomous in terms of agenda and priorities, organizational skills, >  Ability to manage separate work streams simultaneously and to work independently, >  Flexibility to deal efficiently with unexpected situations, >  Ability to analyze figures, strong hard skills, >  Passion for the brand, >  Fluent in Spanish & English, French is a plus, >  Advance Excel is needed, >  SAP medium level. REQUIRED PROFILE & EXPERIENCE >  A previous background in Business Administration is required, and possibility of formalizing a "contrato de practicas" for 2 years, based on Spanish labour law, >  A previous experience of at least 1 year in a similar role is required, in the retail field it will be considered as a plus.
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