It´s an exciting time to join LOEWE as we go through a period of rapid growth and transformation in our network. Reporting to the Store Manager you will be part of the sales team in our Department Store in Rinascente Milano. Your responsabilities as Sales Assistant will be:To excite and instill passion and pride for the brand.Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.Lead by example in demonstrating role model behaviour that is representative of the brand and adhering to the dress codes and appearance guidelines at all times General Store VM/Client Management.Maintain store standards that reflect and adhere to the visual merchandising guidelines promoting the brand image at all times.Enhance customer service standards in store to ensure world class service is delivered at all times Sales/Business Monitoring.Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.Build and maintain a relationship with them to assist in selecting the right products for them whilst developing a good rapport and offering suitable styling advice.Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets Process the sale in a confident and professional manner whilst maintaining the relationship with the client.Gather and collate the client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client.Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products.Support control and management of stock in line with management directions.Keep up to date of market trends in the retail industry (RTW and LG market).
Education and experience in selling Ready to Wear and/or Leather Goods. Understands and delivers against retail KPIs.Person specification good team player and ability to work on own with high levels of motivation. A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience.Excellent personal presentation a passion for customer service and sales floor focused. Excellent at working and delivering against deadlines and the ability to work under pressure. Proactive and positive in approach. Able to communicate effectively with all internal and external customers.Excellent communication skills both written and oral. Fluence in English.