Sales Associate, Las Vegas

  • Company: Christian Dior Inc.
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: CDC01538
  • Date of publication: 2018.05.14

Position

In order to better identify Talent, we are experimenting with a brand new recruitment process

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Profile

Tasks & Responsibilities:

Sales Performance:
> Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS).
> Maintain a strong drive for results and a positive, team first attitude at all times.



Client Development:
> Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication.
> Develop local and international client book with the ability to recruit and develop top clients.
> Demonstrate strong product expertise, engage clients through the details and stories of our products.
> Problem solve in partnership with leadership team to ensure that each client issue is properly resolved to the benefit of the business.



Boutique Operations:
> Support floor moves, merchandising, visual merchandising, and housekeeping as needed
> Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines.
> Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house.
> Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures.
> Assist in packing or wrapping customers' merchandise, when necessary.



Requirements:
> 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment.
> Strong drive for business results with a passion for creativity, fashion and the brand.
> Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills.


> Provide outstanding customer service including in person, over the phone and through electronic communication.
> Read, count, and write to accurately complete all business and client related documentation.
> Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends.
> Ability to work varied hours/days, including nights, weekends, and holidays as needed
> Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.
> Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs.
> Willingness to adhere to all company policies, procedures, regulations, and standards

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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