• Company: Emilio Pucci UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: PUCC00074
  • Date of publication: 2018.06.14


Reports to: Store Manager and Assistant Store Manager
Location : boutique Emilio Pucci LONDON - SLOANE STREET

The Sales Associate works together with other sales associates and Store Management to reach the selling objectives and develop a high-quality relationship with the clients, and promote the brand Emilio Pucci.

Main activities and responsibilities

Sales and customer service
>  Manage to achieve sales goals set by the Store Manager.
>  Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele.
>  Collect, Gather and analyse CRM data in order to leverage the existing client database
>  Develop retail excellence behaviours such as personal relationships with customers, individual followup of the clientele, after-sales quality issues, selling ceremony...

Visual Merchandising and Image
>  Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager.
>  Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony

Promotion and product knowledge
>  Support the promotion campaigns in the store (special events, Press presentations, ...) to develop the brand, the store and the collections on a local level
>  Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department
>  Develops a very good knowledge of the Luxury market and competitors

Organization and stock
>  Contribute to controlling and managing the stock, respecting the guidelines of the Maison.
>  Perform all requested tasks related to daily Store' operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the store manager


5 years selling experience in Luxury/fashion industry

Selling experience in RTW and accessories

Excellent selling and communication skills

Permanent care to details and result-oriented

Positive attitude and reliable behaviour

Computer skills and retail management system knowledge

Fluent English + other language is a plus (Italian, Portuguese, Chinese...)



Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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