Sales Associate - Repossi Selfridges

  • Company: Fashion Group UK
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: FADIV00122
  • Date of publication: 2018.05.08

Position

REPOSSI is looking for a Sales Associate for the opening of the first Repossi Boutique in Selfridges London.

 

To welcome clients to the Repossi Boutique and delivering luxury customer service. Acting as a Brand Ambassador establish a relationship with clients and maximising profitable sales. Ensuring that the Boutique housekeeping standards are exemplary and stock is handled with care.

This is a great opportunity for a passionate and energetic Sales Associate who has the right personality and drive to work with one of the most acclaimed and avant-garde jewellery houses.

 

 GENERAL DUTIES AND RESPONSIBILITIES

  • Welcome all clients to the Repossi Boutique ensuring the client feels comfortable in the environment.
  • Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
  • Introduce additional complementary products targeted to your client and share product knowledge.
  • Process the sale in a confident and professional manner whilst maintaining the relationship with the client
  • Gather and collate client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
  • Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Repossi image
  • Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the Boutique Manager
  • Actively drive your product knowledge by keeping up to date with trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products
  • Support control and management of stock in line with the guidance from Stock Control colleagues

 

 

 


Profile

  • A minimum of 2 years' experience in sales in a luxury
  • Passion for jewellery and sales
  • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
  • Excellent personal presentation - a Repossi Brand Ambassador
  • Understanding of Retail KPIs
  • A fluent level in English is essential and additional languages are an advantage

 

PERSONAL QUALITIES

  • Strong Business sense and results orientated
  • Service orientated
  • Fashion culture
  • Can do, proactive and positive attitude
  • High level of self-confidence, drive and determination to succeed individually and as part of a team

 

 

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Fashion & Leather Goods

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