Sales Associate- Saks 5th Avenue Concession

  • Company: Loro Piana Inc
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LORP00736
  • Date of publication: 2020.09.01

Position

We are looking for confident and enthusiastic candidates. They must have a natural selling ability, strong communication skills, a great sense of aesthetics, motivation to build relationships, possess a willingness to learn about the brand and have an appreciation for luxury goods and our exclusive clientele.


Profile

We are looking for confident and enthusiastic candidates. They must have a natural selling ability, strong communication skills, a great sense of aesthetics, motivation to build relationships, possess a willingness to learn about the brand and have an appreciation for luxury goods and our exclusive clientele.

Sales

  • Executes a high level of customer service
  • Ensures that sales goals are met month to month
  • Manages commercial relations with clients in order to assure the higher level of satisfaction
  • Takes part in the Store meetings

Client Management and CRM

  • Assures the after-sale services are done with efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
  • Manages claims with the supervisor support
  • Turns every touch point with customers into a positive situations, always promoting Brand image
  • Executes the follow up of clients' requests

Product

  • Participates to all the product presentations (of all the product categories) done in the store
  • Stays knowledgeable on all products
  • Assures the appropriate care (cleanness, cure, replacement etc.) of all products

Stock

  • Is always updated on the Store stock in order to optimize sales
  • Participates to end of the year, sector and rotation inventory for each product category

Skills and Abilities:

  • At least 3 years of experience in retail
  • Luxury experience is a plus
  • Aligned with the Brand identity and detail oriented
  • Excellent interpersonal, teamworking and problem solving skills
  • Fluent English, both spoken and written; other languages are a plus
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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