Position
- Professionally handling and advising customers of products and services resulting in the achievement of store sales targets
- Merchandising displays and ensuring high standards are maintained within the store
- Provide high quality service to customers face-to- face and over the telephone
- Completing sale documentation and efficient use of internal till and stock systems
- Altering and fitting customers watches
- Maintain high level of product and brand knowledge
- Attend and contribute to brand events
- Build client relationships and develop client book
- Capturing clients and potential client's information and complete CRM database
- Supporting in Instagram posting of the boutique when needed by creating content
- Support in open and closing procedure of the boutique
- Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction
Profile
- 3+ years retail experience with the majority of time spent in luxury
- Previous experience in Watch industry desired
- Proactive, independent and team spirit
- Highly professional manner and customer service skills
- Ability to develop extensive brand and product knowledge
- Able to meet sales targets and to work effectively within a team
