Sales Consultant Fine Jewellery - New Bond St Boutique, London

  • Company: Christian Dior UK Ltd
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: CDC01819
  • Date of publication: 2018.06.06

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. 

We are looking for an experienced Sales Consultant to join the Fine Jewellery and Watches Department in The House of Dior, New Bond Street, London.

KEY RESPONSIBILITIES

Sales
>  To greet, serve and advise customers giving the highest standard of customer service at all times.
>  Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopping style approach to sales.
>  To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
>  To introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
>  To deal effectively with customer complaints by liaising with the department manager where necessary.
>  To know store sales targets and sales information on a daily and weekly basis.

Operations
>  To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
>  To be conversant with selling systems, cash and credit and exchange procedures.
>  To maintain the highest standards of housekeeping and retail standards within the store
>  To carry out any additional duties as directed by the management team.

Merchandise
>  To follow stock management procedures.

Security
>  To ensure that the position of stock in the store prevents theft by customers and that the Company procedures on security in relation to theft are adhered to.

People skills
>  To be an effective and participative team member.
>  To be a flexible, adaptable and highly committed individual.


Profile

ESSENTIAL
Attention to detail
Excellent communicator
Smart appearance that represents the image of the Company
Appreciation for the luxury goods
Knowledge of selling techniques and of merchandise package
Demonstration of own initiative

DESIRABLE
Previous retail experience in Fine Jewellery.
Fluent in a second language would be an advantage

Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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