Sales & Operations Coordinator (3 Month FTC)

  • Company: Fresh UK
  • Location: United Kingdom
  • Business group: Perfumes & Cosmetics
  • Contract type: Temporary Job
  • Function: Sales
  • Experience required: Minimum 2 years
  • Reference No.: FRSH00120
  • Date of publication: 2018.10.14



We are looking for a proactive, organised and analytical Coordinator to manage all areas of Sales Operations through accurate, timely communication and reporting. 


  • Manage the consolidation of a daily turnover by counter and report all retail sales information on a weekly/monthly basis to global team (daily sales/sell thru)
  • Produce weekly productivity/newness and monthly sku ranking reports to global team (intern)
  • Produce ad hoc reporting requests - category/segment/franchise/traffic reports (intern)
  • Maintain sample and tester tracker document (intern)
  • Forecast all sellable product, new launches, limited editions & samples on a monthly basis

Business Analysis:

  • Provide retail sales information in fortnightly Sales & Operations meetings and issue follow up minutes
  • Provide weekly order information and general support to all Business Managers (intern)


  • Monitor Net Sales via AX system, negotiate with retailer buyers on any stock issues
  • Manage replenishment orders for all counters - Boutiques/Harrods/John Lewis/Fortnum & Mason
  • Maintain accurate inventory in all doors by producing monthly stock coverage reports
  • Handle all RGAs from retailers including quality control issues

Operational support:

  • Create all POSM/samples/tester orders for all doors
  • Creating internal orders for wider team (marketing/digital)
  • Create purchase orders on AX system (intern) 

Boutiques support:

  • Support boutiques with POS system, point of contact for RAMS/XEIS issues
  • Handle returns from Boutiques (intern)
  • Maintain and update POS system through back office - new staff/discounts
  • Maintain accurate inventory in boutiques through creation of weekly cycle count reports and stock adjustments in RAMS system (intern)


  • Liaising with global distribution team on supply issues
  • Link between Fresh HQ and SSC to track all B2B shipments
  • Monitor open orders on AX system and follow up with SSC/PCIS if any issues (intern)
  • Maintain item master file and add/delete items (intern)
  • Produce all new line forms for retailers (intern)


  • Monitor EDI issues with PCIS team


  • Training and mentoring Sales & Operations Intern

Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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