Sales & Operations Intern (6 - 12 Month Contract)

  • Company: Fresh UK
  • Country/Region: United Kingdom
  • Business group: Perfumes & Cosmetics
  • Contract type: Internship
  • Function: Sales
  • Experience required: Beginner
  • Reference No.: FRSH00249
  • Date of publication: 2019.12.02

Position

MISSION
Responsible for the supporting of sales and operations through accurate communication and reporting


MAIN RESPONSIBILITIES

>  Support Sales & Operations Team with weekly and monthly sell thru reports, plus ad hoc reporting requests
>  Create purchase orders on AX system
>  Maintain accurate inventory in boutiques through creation of weekly cycle count reports
>  Making accurate stock adjustments in RAMS system if any PR/marketing requests
>  Maintain and update POS system through back office - new staff/discounts
>  Complete new line forms for all retailers
>  Provide support to all retail teams
>  Monitor and release ecommerce orders on AX system
>  Monitor e-commerce listings, image/copy/ availability
>  Answer ecommerce customer services inquiries on a daily basis following Fresh standards
>  Provide information and support to customers regarding their online orders
>  Handle returns and refunds in an efficient and timely manner
>  Maintain customer services trackers and reports


PERSON SPECIFICATION

Key competencies:
>  Fluent in English, excellent communication skills
>  Customer service focused
>  Strong Excel skills
>  High attention to detail
>  Good organisational skills
>  Strong motivation


Profile:
>  Degree in Business Studies or similar
>  12 months' experience in luxury goods in retail industry and / or FMCG
>  Inherent interest in beauty industry


Location: Central London (Oxford Circus)
Duration: 6 - 12 months (can be flexible)

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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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