Sales Supervisor - Guangzhou

  • Company: TAG Heuer China
  • Country/Region: China
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: TAGH00652
  • Date of publication: 2020.06.11




Staff Management:

·         Motivate staff to achieve sales goals

·         Promote and maintain harmonious staff relations

·         Assist Boutique manager to supervise store personnel and enforce company policies while adhering to proper procedures regarding disciplinary action

Inventory Management:

·         Assist Boutique manager to meet inventory accuracy and shrink requirements

·         Assist Boutique manager to present merchandise in a manner consistent with company standards, in order to maximize sales and merchandise turn

·         Assist Boutique manager to instruct and supervise staff in the correct execution of all company operating procedures, including merchandise receipt, pricing, counts and sales

Sales Management and Business Development:

·         Continuously motivate sales staff to meet assigned sales and productivity goals

·         Assist Boutique manager to develop and motivate staff through goal setting and regular individual and storewide meetings

·         Uphold excellent quality, in conjunction with efficient and friendly customer service, monitor staff performance to ensure that excellent customer service is maintained

·         Act as brand ambassador to strengthen relationship with the VIP clientele

·         Assist Boutique manager to formulate and implement in-store marketing and promotional activities

Customer Service:

·         Maintain the highest degree of customer service every day

·         Assist Boutique manager to ensure that sales professional have the proper skills to handle complex customer service issues, ie dissatisfied customers, returns, defective merchandise, repairs

Administrative Management:

·         Implement company internal procedures and shrinkage control guidelines to prevent stock discrepancies

·         Implement and support all security measures

·         Effective utilization of POS system and its inventory management functions

·         Assist Boutique manager to maintain the highest standard of housekeeping both on and off the sales floor at all times

·         Assist Boutique manager to maintain merchandising standards as set forth by corporate visual department







College graduate

English skill is a plus

Minimum of 5 years experience with at least two years of management or store in charge experience. Strong knowledge in jewelry, fashion and luxury retail industry

Excellent leadership, sales & luxury skills with proven track record

Pragmatic and result-oriented, strong team motivator and developer, entrepreneurial mindset, strong negotiation skills, mature, stable and presentable, good business sense and high integrity, excellent interpersonal skills and good selling skills


Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

Discover the business group